NJ EMD training courses shall adhere to the National Highway Traffic Safety

Administrations (NHTSA) National Standard Curriculum for EMD training.

The minimum course length is 32 hours.

EMD National Certification Course is 24-hour EMD national certification course that certifies formerly trained and experienced emergency communications personnel with the NHTSA EMD National Standard Curriculum. It’s primary purpose is to ensure that the student possesses the baseline knowledge and skills to function in the role of an Emergency Medical Dispatcher (EMD) as prescribed by the agency medical control.

This program meets the following EMD national certification standards:

  •  NHTSA Standard 11

  •  ASTM 1258 (Standard Practice for EMD)

  •  ASTM 1552 (EMD Selection Criteria)

  •  ASTM 1560 (EMD Program Management)

Completion of the EMD Communications Officer National Certification Course “and” completion of any state or agency requirements allows the student to practice emergency medical dispatching using the EMD protocols approved by the agency medical control officer.

By the end of the course, the EMD Communications Officer candidate will have demonstrated knowledge and proficiency in the following subject to a measurable standard:

The topics covered in the course include:

  •  The Components of an EMD Program

  •  EMD Roles and Responsibilities

  •  Legal and Liability Issues in EMD

  •  Chief Complaint Types

  •  EMD Protocols

  •  Anatomy and Physiology

  •  Quality Assurance

  •  Recertification

Minimum scores on the final written and practical exercises are required for EMD certification eligibility.

 All candidates shall be currently certified in CPR by successful completion of an 8-hour American Heart Association, American Red Cross, or National Safety Council CPR Course.

  •  Certification through any state-approved 9-1-1 basic communications training program is required for certification in this course.



Both classes can include American Heart Association CPR Healthcare Provider.